JESSICA
CLAIRE
HIGHLIGHTS
Project Management Change Management Cyber Security System Administration VMWare Management Network Management CISCO Switch/Firewall Process Control
EDUCATION
Houston Community College
Houston, TX
Green Belt Certification: 2008 Six
Sigma * Houston, TX Six Sigma
Cisco: Cisco
Cisco Cisco Routers and Switches
Cisco - Texas
CCNÅ Certification
#CSC010331764
CERTIFICATIONS
Microsoft Microsoft Certified Trainer
- MCT MCSE MCSE NT.04/2000 MCP
MCSA Comptia A+ Network+ Comptia
- Houston, Texas Certification
#COMP10611106
SUMMARY
Network Administrator experienced in server management. Expert in leading teams to achieve shared goals and objectives. Focused on taking a systematic approach to solving complex problems.
ACCOMPLISHMENTS
- Managed a company-wide project to segregate the Corporate LAN from the Customer WAN through deployment of new Hardware and Software resulting in reduced risk to Corporate and improved throughput for the customer base.
- Co-Founded the CISCO Networking Academy targeting companies with development needs in the networking area.
- Provided technical training, curriculum development and student evaluations.
- Managed a project for Exxon to migrate from Physical Wintel platforms to Virtual (VMWare) through integration of new DELL hardware and CISCO products with legacy infrastructure.
EXPERIENCE
Baker Distributing Company - L 3 Control Systems Engineer
sandy, UT • 07/2014 - 12/2015
- Supported Windows for Process Control domain infrastructure for the Baytown (BTEC) pilot plant.
- Prepared the Pilot Plants for Audit Trained plant operators on cyber security Cisco switches Migrated servers to Virtual Servers.
Criterion Systems - Technical Service Advisor
Mclean, • 03/2014 - 07/2014
- Work with both individual and business consumers; to realize their full potential through accelerated adoption and.
- productive use of Microsoft technologies and services.
- Develop a system to troubleshoot and provide timely resolution to all customer software and hardware issues.
- Maintain an elite level of product knowledge in all Microsoft retail products, devices, and services offerings.
Hill-Rom - Cyber Security Technical Sales Consultant
Home Office/Virtua1, AL • 12/2010 - 04/2012
- Provide technical expertise and support for Account Managers, Field Service Leaders , and other consultants in pursuit of network security and solutions business opportunities.
- Maintain technical competency in IT technologies, regulations and security in regards to NERC, FERC, CIP compliance in the Nuclear, Fossil, and Power Plants.
- Liaison with Sales, Service and Project key personnel to promote and secure network security solutions including assisting with proposal development, customer presentations, Technical demonstrations in addition to mentoring from a technology and customer case perspective.
Honeywell International Inc - Network Engineer
City, STATE • 06/2007 - 03/2010
- Lead Network Engineer on the Garyville Marathon expansion project Designed and implemented process control network.
- Responsible for budget and purchasing of Network Cabling, Cabinets, Switches, Routers, and Servers for 7 Dornains.
- Planned designed and implemented process control networks for refineries.
- Ordered and advised purchasing of Network Cabling, Cabinets, Switches, Routers, and Servers for 7 Dornains.
Phonoscope - Network LAN Administrator/ Desktop Supervisor
City, STATE • 01/2005 - 06/2007
- Project Management of physically separating the corporate LAN network from the client WAN network.
- Design, architecture, and vendor control, and installation, supervision of staff and budget, during all phases of the migration to another physical location.
- LAN administration: Server support, network and desktop hardware, software and applications.
- Backup, security management, user account management, Barracuda spam filtering, e-mail web server (Exchange), internet access, blackberry server and devices, SQL, office systems and applications support.
- Supervise staff and projects for desktop services.
- Perform technology needs analysis.
- Roll out hardware and software to ensure optimal deployment of resources.
- Plan, implement, and support the network and computing infrastructure plan.
- Manage small to medium sized projects according to agree upon budgets and schedules.
Houston Community College - Program Manager / Technical Trainer
City, STATE • 01/2000- 11/2009
- Developed a relationship with Companies to administer classes at company location as well as on campus.
- Implemented the schedule of classes, recruited instructors, scheduled class times, organized the curriculum, kept track of employee time, directed classes, evaluations, and researched current trends.
- Coached classes in Networking, A+, and developed the Continuing Education computer classes set up and delivery.
- Designed all marketing and PR for the Continuing Education Department.
- Co-Founded, Trained and supervised the Cisco Networking Academy located at the Westchase Campus as a Lead Instructor for the Computer Hardware classes.
- Oversaw Web content and organized computer classes for the Children's University held during the summer school break.
- Computer Hardware classes.
Rernote Services Engineer
- Remote Services sales consisted of growing the Lifecycle Services and Solution (LSS) business asset within our regional portfolio.
- Interfaced with Account Managers, Field Services Leaders, Field Service Technicians, and Proposal Engineers in order to grow Gulf Coast Portfolio* Analyze, design, test, and evaluate network systems, such as LAN, WAN, Internet, intranet, and other data communications systems.
- Patched antivirus and updates remotely.
- Research and recommend network and data communications hardware and software.
- Supervise, design network process control system implementation.
SKILLS
A+, account management, antivirus, Backup, budgets, budget, CCNA, Change Management, CISCO, Cisco Routers, Computer Hardware,hardware, network systems, client, data communications, delivery, e-mail, Network Cabling, Firewall, Instructor, internet access, LAN, LAN administration, marketing, mentoring, all Microsoft, MCP, MCSE, MC T, Microsoft Certified Trainer, Exchange, office, Microsoft technologies,Windows, 2000, NT, migration, needs analysis, Network Management, Network Engineer, network security, network security, Network,Networking, networks, personnel, presentations, PR, Process Control, Project Management, Proposal, proposal development, purchasing,Research, retail, Routers, Sales, Servers, Six Sigma, SQL, supervision, Switches, Switch, Cisco switches, System Administration,
troubleshoot, web server, Web content, WAN